The City of Independence provides water and sewer service inside City Limits. To connect your home to one or both services, please fill out the Application for Utility Service and bring it to City Hall. To view a list of utility providers visit this page.
Payment for the water and sewer service is due on the 15th of every month. The first missed payment will result in late fees and a door hanger notifying the residents that they are behind in payments, and if a payment is not received before the shutoff date the water will be turned off and only be turned back on with a reconnection fee. Customers can also avoid shutoffs by contacting the billing department and asking about a Utility Service Agreement. The payment arrangement contains policies which should be reviewed closely prior to signing.
NOTE: 2025 Public Safety Fee will start at $20 per month for the first six months, decrease to $17 per month in July 2025, and further reduce to $10 per month by July 2026. Starting in December 2026, the fee will be adjusted annually to reflect inflation as measured by the CPI-West Region.
Residential ¾″ Water/Sewer Base Rates
Effective July 1, 2025, for a single-family home using a ¾″ meter
| Charge | Amount |
|---|---|
| Water base | $36.70 |
| Sewer base | $57.98 |
| Storm base | $1.67 |
| ERU base | $12.27 |
| Public Safety Fee | $17.00 |
| Total base | $125.62 |
Water Usage Tiers & Example
1 unit = 750 gallons of water.
| Block | Units | Rate (per unit) |
|---|---|---|
| Base Block | Up to 14 units | $3.70 |
| Block 2 | 15 to 30 units | $4.29 |
| Block 3 | Over 30 units | $4.63 |
Example bill
Base: $125.62
Usage (5 units): 5 × $3.70 = $18.50
Total: $144.12
Billing, Payments & Public Safety Fee
Billing & Payments
- Paper bills are sent the last day of every month.
- Bills are due on the 15th of every month.
- Sign up at xpressbillpay.com for autopay and paperless billing.
Public Safety Fee
- 2025: $20/month for the first six months; drops to $17/month in July 2025.
- By July 2026: reduces to $10/month.
- From Dec 2026: adjusts annually by CPI-West Region.
Resources
Or you can fill out a hard copy and drop it off at City Hall:
- 555 S Main St, Independence, OR 97351
- City Hall Hours: Monday-Friday from 8:00 a.m. – 5:00 p.m.
Please note that all fees must be paid before getting a water meter installed.
The City is also committed to protecting the identity of its customers. The City’s identity theft prevention policies and practices explain how the City works to protect customers’ identities.
