Tomorrow, May 7, 2024, the city of Independence will be undergoing a phone system update. This means there’s a possibility of phone system disruptions, including calls to our non-emergency line and other departments. If that happens, don’t worry! Calls will be redirected to an answering service and checked regularly.


This phone changeover will NOT affect anyone calling 911.


We apologize for any inconvenience this may cause and appreciate your understanding during this transition period.